Epic HB Certification required
REQUIREMENTS:
1. Bachelor’s degree in Computer Science, Management Information Systems, Business, or related field, OR equivalent work experience required.
2. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes.
3. ITIL Certification preferred.
4. Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets.
5. Strong knowledge of major healthcare information systems(s).
6. 5+ years of experience in an Information Technology leadership role.
7. 3 or more years of experience in implementation and optimization in a complex, multi-site environment.
8. Experience with Epic and associated products strongly preferred.
9. Experience in relevant ITIL support and delivery processes.
10. Experience in providing and managing customer support in a highly matrixed organization.
11. Ability to work on multiple and complex projects.
12. Ability to consistently demonstrate a positive communication style, strong critical thinking skills, and a creative and collaborative approach to problem solving required.
13. Adaptable and flexible style, ability to work in a dynamic environment.
14. Excellent written and oral communication skills, including presentation skills.
15. Excellent resource management, including resource projection and budgeting skills.
16. Ability to work in a collaborative way across a diverse, geographically and culturally diverse organization.