Business Systems Solution Analyst

Business Systems Solution Analyst

Required:

• Bachelors degree and/or years of relevant work experience and background in a transferable role with relevant skill sets working in claims, system analytics, benefit management, or health plan industry to equate to the degree
• Intermediate to Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Competent in use of data analysis tools such as SQL or similar tools that allow for data queries
• Ability to work with both internal business partners and external vendors to drive resolution for system defects and enhancements
• Demonstrate capability of utilizing IT data for business insights and analyzing business needs
• Experience in the ability to create both business requirements and end-user documentation
• Ability to analyze the design of technical systems and business models
• Strong ability to communicate and document timelines and set expectations with business customers
• Strong organizational, time management, communication (written/verbal)and prioritization skills
• Experience using and commitment to continuous quality improvement methods skills
• Demonstrated ability to manage multiple priorities simultaneously in a deadline driven environment with accurate resource and time estimates
• Ability to present solutions confidently to high level leadership on complex high dollar issues

Preferred

• Bachelors degree
• Experienced in the use of JIRA or a similar ticketing system
• Experienced in the use of Cognos or similar tools
• 2+ years of managed care/healthcare experience
• 3+ years of business analysis experience
• Experience in Visio and Microsoft Access