Required Skills / Certifications:
- 4–15 years of Epic Willow Inpatient Application Analyst Experience – ideal candidate has deep optimization experience in Willow Inpatient and must have at least 4 years’ experience
- Desired Experience- Deep experience supporting in a multiple service areas environment supporting small rural hospitals. Community Connect experience is highly desired and experience supporting Critical Access Hospitals (CAH) (25 beds or less)
- Certifications Required: Epic Willow Inpatient
- Nice experience to have - deep experience in order set build and optimization but does not have to certified in orders
Day-to-Day Responsibilities:
- Managing high ticket volume supporting multiple service area environment- our client/member’s build is done as Service Areas-tickets are supporting small member hospitals with break fix, incidents, optimizations and enhancements- must be good at prioritization.
- No travel is required
- Collaborate with cross-functional teams to ensure project success.