We're seeking an experienced Agentic AI Developer to support enterprise automation and conversational AI initiatives within a cutting-edge AI Operations team. This role is highly technical and hands-on, focused on building AI agents capable of executing multi-step tasks across enterprise platforms.

Required Skills:
  • 8+ years of hands-on software engineering or automation development experience.
  • Demonstrated experience building or integrating AI agents or workflows using platforms like ServiceNow, Google Agent Space, or similar.
  • Proficiency in scripting or backend languages (e.g., Python, JavaScript, Node.js).
  • Deep understanding of REST APIs and secure API orchestration across systems.
  • Familiarity with enterprise IT ecosystems, including Workday, ServiceNow, O365, and endpoint monitoring tools.
Nice-to-Haves:
  • Experience working with agentic architectures or autonomous task agents (LangChain, ReAct, AutoGPT, etc.).
  • Knowledge of enterprise security standards and secure API design.
  • Familiarity with MCP platforms and emerging standards in Agent-to-Agent communication.
  • AI/ML development experience or experience with AI Ops tools.
Key Responsibilities:
  • Develop, test, and deploy autonomous AI agents capable of interacting with enterprise systems via APIs.
  • Build multi-step workflows that agents can execute across systems (e.g., ServiceNow, Workday, Teams).
  • Design and integrate with Multi-Channel Platforms (MCP) for seamless communication across Slack, Teams, and Email.
  • Explore and develop early use cases of A2A (Agent-to-Agent) communication.
  • Collaborate with infrastructure, security, and platform teams to ensure safe and scalable AI agent operations.
  • Leverage tools like Postman, Tanium, Aternity, and ServiceNow for integration and debugging.
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