Andover, MAThe Senior Salesforce Systems Analyst will have a strong background in Salesforce requirements definition, solution design, and hands-on Salesforce configuration. This role requires a deep understanding of Salesforce best practices, the ability to translate business requirements into technical solutions, and the expertise to implement these solutions efficiently and effectively.
The Senior Salesforce Business Analyst collaborates with university stakeholders to support and enhance Salesforce functionality and bring about new solutions in our enterprise Salesforce environment. This position develops business processes and workflows, engages in application design, configuration, testing and implementation. This position may lead application projects and facilitates change management and support to ensure successful deployments.
Must Have:
- Bachelor’s Degree.
- 10+ years of experience as an IT business analyst or systems analyst working on enterprise applications.
- 3 to 5 years of Salesforce experience with Sales Cloud or Service Cloud engaging in business analysis, support for production Salesforce applications, App Exchange products and creating reports and dashboards.
- A strong working knowledge of Salesforce and a thorough understanding of the Salesforce object model.
- Salesforce Administrator, Advanced Administrator, Platform App Builder and Salesforce Service Cloud consultant certifications
- Demonstrated experience using declarative functionality such as workflow or process builder
Nice to Have:
- Experience with Lightning UI applications
- Experience with Salesforce Education Cloud or Education Data Architecture (EDA)
- Experience with Salesforce Experience Cloud.
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